UPDATED JANUARY 1ST, 2018
Shipping times are only estimated, not guaranteed. Please be aware of notices at the top of the website of extended processing and shipping times due to various reasons. Orders typically ship within 14-21 business days. Business hours are Monday-Friday 8AM-4PM central time. Orders will not start to process until the next business day. Example: if you order on a Tuesday, the order will not begin to process until Wednesday (this will be the 1st business day). There is always a notice at the top of the website indicating current shipping times and if any delays on my end may occur. Please note that delays can occur with the USPS. Holiday peak times can result in delay of your package(s). Use your tracking provided with your order once it is shipped to track your package(s) and receive notice of any delays from the USPS.
I am not responsible for any errors a customer makes while ordering. Please double check your order. No refunds will be made due to customer error. If error is made, it may be possible to correct error within 24 hours of order, but no guarantees.
If you are unhappy with an item it can be returned within 10 days of receipt, which will be confirmed by tracking, for a full refund except for shipping costs and custom orders. After the 10 days, you will receive a partial refund or store credit, as decided by myself.
To exchange: customer is responsible for notifying L. Paull Designs for All of exchange request via email, then shipping the item(s) back to L. Paull Designs for All including a note with details on exchange. Once items are received, exchanged items will be shipped out with 7 business days.
There will be no returns, exchanges, or store credit issue for items that have any personalization or customization including added text to the back, personalizing with names, etc. Please double check sizing charts to make sure you have ordered correctly.
Customer is responsible for shipping costs back to L. Paull Designs for All.
I have the right to change these terms at any time, without notice.
If you have any questions, please contact me before ordering at firstname.lastname@example.org.