What are your business hours?
-Business hours are Monday-Friday 8AM-4PM, we are closed all major US Holidays. Please be aware of disclaimers on the top of the site to let you know if we have any unexpected days closed.
Why hasn’t my order been completed?
-Orders will not be completed until the order has been shipped. Shipping is estimated to ship 14-21 business days. There will always be a notice at the top of the website with estimated shipping/processing times.
Do you do custom orders?
-Yes! I love doing custom orders. If you are looking to place a custom order, please email me at lpaulldesigns@gmail.com to discuss your vision!
Are the shirts screen printed?
-No, my shirts are not screen printed. I use professional quality heat transfer vinyl and a professional heat press.
Why does it take so long to ship?
-I try my best to get your order to you as soon as possible. However, I order blanks about once or twice a week. That takes a couple days. Once I receive the blanks, I get right to the orders in the order they were received, and ship them out as soon as possible. I offer rush services on most items, so if you’re in need of your item ASAP, please use that option!
7 Days to order blanks + 2 days to get blanks + 1-5 day working time for me= 10-14 business days to get order completed. However, many times I have many orders come in at once so it may take longer to work on your order, hence the 14-21 estimate.
Please remember this is a side business, and not my full time job, as I am a full time teacher. I enjoy creating your special items, but want to ensure great quality, too! I do all of the ordering and designing myself, and my husband assists with shipping.
Didn’t answer your question? Feel free to email me at lpaulldesigns@gmail.com
